In The News: New system sets tails wagging across Northern Territory

Online consultations have great potential to improve patient care and some Australian practices are already offering an online service for their customers. News Corp. finds out what are the potential benefits for more conventional practices.

June 7, 2016 | Lauren Roberts | Darwin Sun

TERRITORY pet owners disadvantaged by distance, illness or disability will still have access to exemplary vet care because of a new, innovative internet-based service that takes it into their homes.

Gove Veterinary Services owner and i-Vet inventor Dr Susanna Samuelsson was inspired to develop the tool after spending seven years as the local vet in remote Nhulunbuy.

“There are no other virtual vet clinics like i-Vet, so we have traversed uncharted waters during our development phase and pilot program,” Dr Samuelsson said.

“Integrating an online appointment system and linking it into our management system was particularly challenging because it was the first of its kind. But now we are tried, tested and ready to launch to the world.”

Veterinarian Dr Susanna Samuelsson has developed an online system to help remote pet owners access care.

Dr Samuelsson said without a proper consult it could be easy to misdiagnose animals.

Minister for Business Peter Styles said i-Vet provided a platform for online video consultations, as well as booking and payment systems, an emergency on-call vet and instructional videos.

He said Dr Samuelsson had seen “first-hand” the difficultly remote Territorians experienced simply getting to the vet and had developed i-Vet to help them and their pets.

“This also has the wider potential to assist people isolated not only geographically but by illness and disability as well,” Mr Styles said.

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© 2016 News Corp. | This article first appeared on the Darwin Sun on 7 June 2016.